AI Tools and the Cloud

AI Tools and the Cloud One of the biggest trends I’ve noticed lately—both while working with clients and walking conference floors—is how often your data ends up in an AI company’s cloud. Their justification is almost always the same: “It’s ...

Educating Your Managed Services Customers to Reduce the “Noise”

Educating Your Managed Services Customers to Reduce the “Noise” When we onboard new managed services customers, they often bring a list of performance issues and other concerns they want resolved immediately. These issues are usually presented with a sense of ...

Copilot: How to Use It the Right Way

Copilot: How to Use It the Right Way What many people call “AI” is often just advanced data analytics. Copilot is a powerful tool, but like any tool in your garage or kitchen, it must be used properly, professionally, and ...

The Changing Landscape of B2B Sales: The Human Connection

The Changing Landscape of B2B Sales: From Digital Dominance to Human Connection Five to ten years ago, sales lead generation was all about internet notoriety. If you didn’t have a strong online presence—books, podcasts, social media—you were essentially invisible and ...

Cloud Providers: Do They Really Have It All Covered?

Cloud providers often claim they handle everythingperformance, I/O, security, disaster recovery (DR), and more. But is that truly the case? And if it is, what's the cost? If it's not entirely true, then again-- what's the cost? It's certainly appealing ...

AN IT UN-"BUCKET LIST"

Like many people, I have a bucket list—things I want to do this year, next year, or before I find myself rocking on a porch chair. But I also have an unbucket list for my personal life. It’s a guide ...

Automation Without Validation: A Growing Risk to Data Integrity

Automation Without Validation: A Growing Risk to Data Integrity Automation and AI are hailed as game-changers. They streamline operations, reduce manual effort, and promise unprecedented scalability. But there’s a growing blind spot: automation without validation. And it’s costing businesses more ...

Trust, Integrity, and Ownership: The Cornerstones of Leadership

🧭 Trust, Integrity, and Ownership: The Cornerstones of Leadership Trust, integrity, and ownership are the foundation of any successful team. And if you’re part of a management team, they should be your daily mantra. When you own and manage a ...

Why You NEED a Database Administrator

Why you need experts for your Databases and servers.   You have an MSP that handles network , security firewall and hardware issues. Setting up the personnel environments. You think if it runs on a computer then I just need ...

5 Things CIOs MUST do if they have no DBA

What are the 5 things that a CIO should ensure that their team is doing especially if they do not have a DBA on staff?   In my experience the worst thing that many CIOS do is: they assume. They ...